Our Services

What Do We Do?

Consulting Services

We distinguish Consulting Services as activities involving surveys, research, analysis and reporting as compared to Design Services, which create drawings and specifications.

  • Strategic Consulting Services
  • Program Management Consulting
  • Feasibility & Due Diligence Studies
  • PIP and CapEx Scoping Studies & Reports
  • Training
  • Research & Innovation
  • Expert Witness

Design Services

We develop detailed designs for all of the disciplines we represent and work closely with the Owner’s design teams to coordinate and optimize the integration of the technologies with the architecture. Our design documentation is recognized among peers as being among the best in the industry.

  • Needs Analysis/Programming
  • Detailed Design
  • Modelling
  • Peer Reviews
  • Design Assist
  • Design-Build
  • Cost Estimating
  • Value Engineering Reviews

Managed Event Technology Services

We help our clients USE the systems we create. Designing, project managing, and commissioning great technology systems is only one part of our practice. Electro-Media Design, Ltd. is unique among technology consultants by providing technology operations and system maintenance support. We teach our clients how to maximize the performance and utility of their systems.

  • AV Department Operations
  • Standard Operating Procedures
  • Preventative Maintenance Programs
  • Event Design & Production
  • Training: Basic and Customized to Facility Systems

AV for IT

EMD provides AV services for IT companies.

Research & Report Services

Our Research and Report services leverages our experience and perspectives to serve client needs in branding, innovation, and product development.

  • Master Design Standards (MDS)
  • Standard Operating & Maintenance Procedures
  • Product Testing & Evaluation
  • New AV Product Development
  • New or Re-Invention of F&B & Hospitality Products
  • Market Needs & Competition Research & Analysis

Project Management Services

We provide experienced and pro-active project management services related to the technologies and systems we design or those designed by others. Our Value-Engineering and Quality Assurance practices add value to every project we support.

  • Technology Project Management
  • Design-Build Processes
  • RFP and Procurement
  • Coordination and Document Reviews
  • Build-ability Reviews

Testing & Commissioning Services

We assure our clients receive the highest and best value for their investment by providing thoroughly detailed and comprehensive Commissioning Services on completed systems.

  • Performance Testing & Adjustments Documentation Review
  • Equalization, Tuning, Testing, Balancing
  • Control Software Testing & Documentation
  • Proof of Performance Testing
  • System Balancing
  • Code Compliance (environmental)
  • Design & Standards Compliance Testing
  • Trouble-shooting & Resolution
  • User Training and Support Services


  • For the past two decades, Electro-Media Design, Ltd. (EMD) has been our source for authoritative, unbiased design information for hospitality AV and acoustics. EMD's passion for excellence combined with their depth of experience with AV design, construction and operations benefits our Brands throughout the world. Confirmation of EMD's leadership in the industry is the International Association of Conference Centers (IACC) presentation of their highest education honor, the Pyramid Award, to EMD's President, Jeff Loether, for his promotion of design excellence through education

    Paul R. Sweeney, AIA, CS, CCS, LEED AP

    Director of Technical Services - Marriott International

  • Since the new Theater opened, our musicals have been standing room only. We are also experiencing wonderful turnout for our introduction of classical drama. It is truly a theater for the arts and not just an auditorium. Amongst schools, it is one of the finest acoustical spaces I have experienced. It is extraordinary for musicals. We recently performed Fiddler on the Roof and had five scenes out in the house. Student performers could face 360 degrees and still be understood. I have sat in all four corners of the Theater and can always hear clearly. Others have responded in the same positive way.

    Ms. Marylynne Boss, Associate Head of School

    The Academy of the Holy Cross (Kensington, MD)

  • Electro-Media Design, Ltd. hit a home run for Loews Hotels regarding our AudioVisual operations. Their efforts resulted in significant savings and increased revenues for our entire portfolio. They understand the AV business inside and out, and balanced the needs and interests of everyone involved. We highly recommend Electro-Media Design, Ltd. to anyone looking for improved service and profitability in their hotel's AV departments.

    Bruce Green

    Corporate Director of Purchasing - Loews Hotels

  • Jeff is the most knowledgeable and personable AudioVisual designer I have ever worked with and there have been a few. He literally wrote the book on effective audio systems for hospitality AV systems. He really knows how to 'rock the house'!

    Donald Noveau, AIA

    Director of Pre-Construction Services at Jonathan Nehmer+ Associates, Inc.

  • I have known Jeff for well over 15 years and during this time my respect for his professionalism and expertise in the field of meeting technology has continued to grow. As the President of a Global Organization, IACC, I have the opportunity to interact with specialists from around the world. In my opinion, Jeff is at the top of the pack and is my primary "go to" person for information and advice for the design and operation of exceptional meeting facilities. Aside from his expertise, Jeff is an engaged and generous contributor to the meetings industry. He gives freely of his time and is genuinely interested in improving the meetings industry. Of all his assets, I am most drawn into his passion. It is highly contagious!

    Neil Pompan

    President at Pompan Hospitality Group

  • People who have strong experience and intimate perspectives on multiple industries are rare indeed. Jeff Loether is one of those people. Part system designer, part product designer, part hospitality market expert, Jeff combines training, experience, creativity, heart, and street smarts relative to audio/video (AV) systems in public meeting and entertainment spaces. His unique--often uncanny--ability to size up a problem or design challenge makes him a "go to" person for the integrated AV systems industry.

    John Stiernberg

    Founder and Principal Consultant, Stiernberg Consulting