Client Markets

For Whom and Where Do We Do It?

Electro-Media Design, Ltd. serves a wide spectrum of clients and markets in our niche specialties. With over 1,100 projects completed, across five continents, EMD is truly a global practice. Our niche specialty keeps us focused on what we do best, and we do it better than anyone else, anywhere.

Brand Management Companies

Brands and flags use us to help them create distinctions in their guest/customer experience, which distinguishes their brand from the competition. EMD is deeply immersed in the study of human perceptual experience of quality. This is why hotel and F&B clients engage EMD to build their brand.

Among the services we provide for Brand Management Companies are:

  • Strategic Exploration & Development
  • Focus & Market Research
  • Master Agreements/Contracts for AV Service Providers
  • Contract Compliance Audits & Management
  • Preventative Maintenance Programs & Service Contract Management
  • Needs Analysis
  • RFP Development, Solicitation, Bid Levelling, Analysis
  • AV Standard Operating Procedures
  • AV System Monitoring & Periodic Testing
  • Refurbishment & Upgrade Plans
  • Project Budgeting
  • Master Brand Design & Construction Standards
  • Standards Compliance Reviews
  • Design Assist Services
  • Property Level Support Services
  • Peer & Value Engineering Reviews
  • Commissioning
  • Audiovisual Services Program Management
  • New F&B and Lodging Product Development

Developers & Asset Managers

Bottom line return on investment is crucial for Developers and Asset Managers. EMD’s independent advocacy is valued by these clients as we serve as their resource and representative for our disciplines. Our quality Assurance Process ensures consistency and value across all projects.

Architects, Interior Designers, Construction Managers, Contractors

EMD is known in both the technology and design industries as being practical, value-driven, innovative, and pro-active in our design practices. EMD’s design documents are also known among the technical contractors as being among the best detailed, which leads to better coordination and fewer change orders.

Services to these clients include:

  • AV/IT Systems Design
  • Peer Review
  • Value Engineering
  • Standards Compliance Review
  • Acoustics Consulting
  • Commissioning
  • Project Management

Facility Managers

EMD works with all types of facilities to develop, implement or improve AudioVisual support services to internal and external customers. From small projects focused on addressing a particular issue to comprehensive support programs, EMD brings years of on-site AV service management and perspective to every client. We coach our clients, keep them updated on the latest industry best practices, and support them in the successful delivery of presentation technology services to their clients and customers.


  • For the past two decades, Electro-Media Design, Ltd. (EMD) has been our source for authoritative, unbiased design information for hospitality AV and acoustics. EMD's passion for excellence combined with their depth of experience with AV design, construction and operations benefits our Brands throughout the world. Confirmation of EMD's leadership in the industry is the International Association of Conference Centers (IACC) presentation of their highest education honor, the Pyramid Award, to EMD's President, Jeff Loether, for his promotion of design excellence through education

    Paul R. Sweeney, AIA, CS, CCS, LEED AP

    Director of Technical Services - Marriott International

  • Since the new Theater opened, our musicals have been standing room only. We are also experiencing wonderful turnout for our introduction of classical drama. It is truly a theater for the arts and not just an auditorium. Amongst schools, it is one of the finest acoustical spaces I have experienced. It is extraordinary for musicals. We recently performed Fiddler on the Roof and had five scenes out in the house. Student performers could face 360 degrees and still be understood. I have sat in all four corners of the Theater and can always hear clearly. Others have responded in the same positive way.

    Ms. Marylynne Boss, Associate Head of School

    The Academy of the Holy Cross (Kensington, MD)

  • Electro-Media Design, Ltd. hit a home run for Loews Hotels regarding our AudioVisual operations. Their efforts resulted in significant savings and increased revenues for our entire portfolio. They understand the AV business inside and out, and balanced the needs and interests of everyone involved. We highly recommend Electro-Media Design, Ltd. to anyone looking for improved service and profitability in their hotel's AV departments.

    Bruce Green

    Corporate Director of Purchasing - Loews Hotels

  • Jeff is the most knowledgeable and personable AudioVisual designer I have ever worked with and there have been a few. He literally wrote the book on effective audio systems for hospitality AV systems. He really knows how to 'rock the house'!

    Donald Noveau, AIA

    Director of Pre-Construction Services at Jonathan Nehmer+ Associates, Inc.

  • I have known Jeff for well over 15 years and during this time my respect for his professionalism and expertise in the field of meeting technology has continued to grow. As the President of a Global Organization, IACC, I have the opportunity to interact with specialists from around the world. In my opinion, Jeff is at the top of the pack and is my primary "go to" person for information and advice for the design and operation of exceptional meeting facilities. Aside from his expertise, Jeff is an engaged and generous contributor to the meetings industry. He gives freely of his time and is genuinely interested in improving the meetings industry. Of all his assets, I am most drawn into his passion. It is highly contagious!

    Neil Pompan

    President at Pompan Hospitality Group

  • People who have strong experience and intimate perspectives on multiple industries are rare indeed. Jeff Loether is one of those people. Part system designer, part product designer, part hospitality market expert, Jeff combines training, experience, creativity, heart, and street smarts relative to audio/video (AV) systems in public meeting and entertainment spaces. His unique--often uncanny--ability to size up a problem or design challenge makes him a "go to" person for the integrated AV systems industry.

    John Stiernberg

    Founder and Principal Consultant, Stiernberg Consulting